These general conditions of sale apply to all sales of goods by GRUPPO S.r.l. (hereinafter "GRUPPO") to Customer.
No other term or condition not set forth here may be considered part of the agreement between Gruppo and Customer , even if not expressly rejected by the GRUPPO. Any exceptions or changes to these conditions must be expressly agreed and approved in writing by the GRUPPO.

The Customer's order implies the acceptance of these general conditions of sale.
Gruppo may accept or reject any order in Gruppo’s sole discretion.
All orders are understood to be received by GRUPPO "subject to current availability" by virtue of which the GRUPPO has the right to cancel the order or postpone its delivery due to even temporary unavailability of the goods. The Customer in turn has the right to cancel the order up to 30 days before the delivery date indicated in the order acceptance document. After this deadline, the Customer will no longer be able to revoke and / or cancel the order.

Prices are indicated in the current price list.
However, GRUPPO reserves the right to change prices on no less than thirty (30) days’ notice for any reason or with no notice  in the event of an increase in the cost of materials and/or any other increase that may affect production.
Therefore, the prices applied may be subject to revision on the actual delivery date of the goods. GRUPPO will in any case communicate any changes with the greatest possible notice.
In the event that the price increase is greater than 10% of the originally expected price, the Customer has the right to immediately withdraw from the contract upon receipt of the change notice, and in any case no later than 10 days after receipt of said notice.

The delivery terms indicated in the Order Confirmation are indicative and not binding.
GRUPPO undertakes to promptly communicate any changes in delivery terms in good faith.
The delivery of the goods are EX Works, unless otherwise agreed which must be shown in the Order Confirmation according to the initials of Incoterms in force.
In the event that the Customer requests the transport of the goods, GRUPPO is released from the obligation of delivery by returning the products to the carrier[CA1] . Transport costs are charged to the Customer unless otherwise specified in the Order Confirmation.
It is understood that the GRUPPO will in no case be responsible for delay in delivery or non-delivery for reasons attributable to its suppliers and / or transporters or in any case for reasons of force majeure.
GRUPPO undertakes to take every action necessary to guarantee the Customer compliance with the delivery terms and to promptly inform the Customer of any delays.

If the Customer fails to pay and collect or take delivery of the goods for which a notice of "goods ready for collection" has been issued after 15 days, or a different deadline indicated in the notice, GRUPPO may proceed with the delivery at its discretion. with charge of transport costs, or to terminate the contract, without prejudice to the return of any deposit received.
In any case,  GRUPPO will apply default interest at the rate in effect in the event of late payment

GRUPPO warrants  that the goods comply with the main characteristics and technical specifications set forth in writings disseminated by Gruppo.  Gruppo hereby disclaims all other representations and warranties of any kind, express or implied, including warranties as to merchantibility or fitness for a particular purpose.  In no event shall Gruppo be liable for any indirect, consequential, exemplary or punitive damages arising from use of the goods, even if it has been alerted to the possibility of such damages arising.
However, GRUPPO reserves the right to change the characteristics (and / or components) of its production according to the continuous technological evolution and available materials, ensuring the same quality and intended use without such changes being subject to dispute.
The warranty has a duration of twelve months from the date of delivery.
The Customer is required to report defects and/or discrepancies of the products within 8 days of discovery[CA2] . The report must be received promptly and appropriately accompanied by photographic evidence by e-mail or by certified mail.
GRUPPO will proceed to verify the goods subject to the complaint and in the event that the complaint is considered well founded, it will proceed to replace the goods within the terms that will be communicated, withdrawing the non-compliant one.
Without prejudice to the foregoing,  GRUPPO is not responsible for any further compensation claims and for any direct or indirect damage attributable to defects and / or defects and / or discrepancies in the goods.
The Customer must ensure that the goods purchased by GRUPPO comply with the laws and regulations of the country of destination.
The occurrence of any disputes, even in court, does not allow the suspension of payment for the goods.

The guarantee in favor of the Customer does not operate in the event that the defects and / or defects and / or discrepancies reported are attributable to inadequate or careless storage, incorrect assembly storage or handling of the goods.
Any disputes on the delivery status of the goods for packaging, quantity or evident damage must be reported immediately by the Customer upon collection of the goods or upon delivery by the carrier with express and justified reservation to be marked on the transport document or reported immediately to GRUPPO by e-mail or certified mail.
In the absence of timely notification, the Customer forfeits the warranty.

Any dispute deriving from the interpretation, application, execution, termination of the contract and / or these General Conditions of sale or in any case relating to them will be governed by Italian law and will be devolved exclusively to the jurisdiction of the Court of Milan. The parties agree to expressly exclude the application of the 1980 Vienna Convention on the International Sale of Goods.